We offer 24 Hour Delivery in Austin and surrounding areas! Must be 21 to order with valid ID to show driver!

FAQ

After I place my order and checkout on the site, what should I expect next?

After you place your order through checkout, you will then receive an e-mail to your provided e-mail address with a copy of your receipt. You will then receive a text from the company phone that your order has been processed and packaged. If you didn’t pay yet with the options available, please respond to that text message with the payment method you would like to use and you will receive further instructions via text. Once payment is settled, a driver will pick up your order and text you that the order has been picked up and is on its way!

How long will it take for the delivery?

As we are delivering over a wide radius, delivery can be between 1-3 hours depending on traffic and location. In most cases you get your order before 1 hour. We will always keep you updated via text message if there are any delays! As for shipping, we will no longer be offering a shipping option for any delta 8 products as new regulations for shipping are in place. We still will be offering shipping for any non-consumable products! Delivery fees may fluctuate depending on the fuel market and location of delivery.

Where are you located?

Our location is here on ETDelivery.com. Though, we do not have a physical retail shop, we are always open for online ordering.  We deliver to Austin and the surrounding areas for a single delivery fee of $10 in Austin ($15 surrounding areas of Austin) and no hidden costs. 

What are your store hours?

We are always available for delivery 24/7!

What should I expect the delivery driver to do when they arrive?

The driver will start by texting you when they have picked up the order. When the driver arrives to your location they will walk to your door, knock and wait for you to answer. The driver will then say your name and ask for your ID to verify legal age. By using our site you have acknowledged that you are 21 and will need to provide ID to verify. We reserve the right to cancel the order if you are underage.

What does discreet delivery mean?

The delivery driver will not have any logo on their uniform or vehicle.

One of the items that you are selling is “Out Of Stock”. What does that mean?

Due to having unique products, we do run low or out of stock on some of our items at times. We will be in contact with our suppliers as much as possible. If we are out of stock please come back and check again in a couple of days and the product you are looking for should be back in stock. Sometimes we will get rid of an item that is not selling well or some other unforeseeable event may make us stop delivering that item. If we get rid of one the items you are looking for, we are working on replacing that item with something similar, if not better!

**If you sell a product that you want us to carry please contact our sales team at etdeliveryatx@gmail.com and we will discuss terms with you.

This product isn’t doing what I thought it would do, what are my options?

Unfortunately all of our sales are final. Since we are a delivery company, our job is to deliver you novelty products in a timely manner. Although, we want all of our customers to be satisfied with the products we carry.  Please give us a call and we can work together to find a solution that meets your needs.